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An answer to most questions can be easily found using the Help section on our website.
On your extranet MyBTC you can check your usage and adapt all the different settings and options for your service(s).


If you cannot find the answer to your question or if you want to report a technical problem, you can contact us by telephone:

Customer service

Our customer service is available from: Monday until Friday between 09h00 and 12h30 and between 13h30 and 17h30.

Telephone:  02 290 45 00

Address

Belgian Telecom
Rupelstraat 28
2840 Terhagen

VAT: 0 478 734 986