SOS Mobile

All the steps you need to take in case your cellphone has been stolen or in case it was lost, blocked or damaged.

Is your cellphone lost or has it been stolen?
Did you lose your cellphone in the movie theatre? Did someone steal it? Don't panic. You only need to block your device to prevent any abuse.
Has your cellphone been blocked?
Did you enter the wrong pincode three times in a row? Enter your puk code to unblock the device. Your puk code can be found on www.belgian-telecom.be/mybtc.